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> Li & Fung (Trading) Ltd.

商品編號: 9-396-075
出版日期: 1995/10/26
作者姓名:
Loveman, Gary W.;O''Connell, Jamie
商品類別: Service management
商品規格: 21p

再版日期: 1996/06/28
地域: Hong Kong SAR;China
產業: Retail trade
個案年度: 1995 -  1995

 


商品敘述:

Li & Fung, one of the largest export trading companies in Asia, works primarily as an agent to connect U.S. and European manufacturers and retailers of nondurable, mass-market consumer goods with suppliers located all over East Asia who manufacture products according customer designs. Li & Fung''s network of 2,000 suppliers in over a dozen countries is one of its most important competitive assets. This network consists of relationships with suppliers and knowledge of their capabilities and strengths. The network provides a number of benefits to customers, the most important being a wide variety of manufacturing options that differ by price, quality, and delivery time. Li & Fung''s trading operations are organized into largely-independent, customer-focused divisions aided by regional branch offices. Its internal structure and incentives (especially compensation) are designed to motivate staff to customize service to each customer and to use the entire network to place each customer order with the supplier that most closely fits customer requirements. This design is especially important because of trading''s low margins.


涵蓋領域:

Service management;Organizational structure and design;Sourcing;Hiring and recruitment;International business;Professional networks;Trade;Developing countries;Manufacturing processes


相關資料:

Case Teaching Note, (5-396-386), 33p, by Jamie O''Connell